About Us
Chateau Tsinandali Hotel and Winery is operated by Premiere Hotels Management
405557564 Identification Number
Payment and delivery rules
Payment methods:
Product fees are paid for on-site purchase with Visa and MasterCard plastic cards.
In case of bank transfer, please contact us in advance.
Delivery fee:
The site will automatically calculate the delivery fee after you mark the desired address on the map.
Delivery time:
Tbilisi and surrounding- delivery takes place within 1 hour after ordering. Delivery time may be increased during peak hours.
For ordering in the region or abroad please contact us.
Orders received after 20:00 are shipped the next day.
Confidentiality
The following is a description of how Premiere Hotels Management LLC uses the personal information that you provide to us while using our services.
Terms of use:
• www.chateautsinandali.ge is the intellectual property of Premiere Hotels Management LLC. It is not allowed to download and use text or visual material without permission.
• You confirm your age by using the site.
Personal data protection:
We take care of the protection of your personal data, any information you share with us at the time of registration is confidential and will not be disclosed to third parties, except as provided by law.
safety:
We do not have access to your bank accounts, banking operations are carried out on a secure server - with the support of the Bank of Georgia.
Changes to the rules:
We reserve the right to change existing rules as needed, so please check them periodically.
Each condition comes into force from the moment of placement.
Refund Policy
In the case of an incorrect/erroneously performed transaction from the chateautsinandali.com website, you must contact us at the contact e-mail, inform us about the incomplete or incorrectly performed transaction and provide us with the following information:
the name, surname;
the date of the operation;
the amount of the deposited amount;
Based on the said letter, we make a decision to return the paid amount. If you wish, the money can be transferred to the account of the recipient you have suggested.
Premiere Hotels Management
administration